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PRIVACY POLICY

This Privacy Policy explains how Auto Mall Loans collects, uses, discloses, and protects the Personal Information of its customers and website users (“you”) and describes the Personal Information we may collect from you. Personal Information includes any factual or subjective information, recorded or not, about an identifiable individual.

We do not knowingly collect Personal Information directly from children under the age of fourteen. The website is for a general audience and is not specifically targeted to or intended for use by children.

By accessing or using the website, you accept the practices described in this Privacy Policy and consent to the processing of your Personal Information as outlined herein.

What Information Do We Collect?

We may collect and use your Personal Information to manage our relationship with you, communicate with you, obtain your feedback, improve our products, conduct research and marketing activities, and comply with the law.

Types of Information We Collect:

  1. Personal Information:

    • Information that can directly or indirectly identify you, such as your name, mailing address, email address, telephone number, Internet protocol (IP) address, username, billing and account details, or any other identifier used to contact you online or offline.

  2. Non-Personal Information:

    • Information that does not directly identify you, such as demographic data, statistical or aggregated information. For example, we may aggregate Personal Information to calculate the percentage of users accessing a specific website feature.

  3. Usage Information:

    • Includes login information, browser type and version, operating systems and platforms, time zone settings, and details about your interactions with the website, such as page response times, download errors, and page visit durations.

  4. Details About Your Website Interactions:

    • Information such as Uniform Resource Locators (URLs), clickstream data, products viewed or searched for, and methods used to browse the website.

How We Collect Information

Information You Provide to Us:

  1. In-Store Interactions:

    • When visiting our locations, we may collect information such as contact details, payment methods, and product or service preferences.

  2. Online Accounts:

    • When signing up for an online account, we may collect details like your username, email address, and payment card information.

  3. Marketing Communications:

    • If you opt-in to receive marketing materials, we will collect your email address or phone number.

  4. Customer Support:

    • When you contact us, we collect details of your communication, such as your preferred method (e.g., email, SMS, or social media) and the content of your inquiry.

  5. Loyalty & Rewards Programs:

    • Enrolling in our loyalty programs requires information such as your name, phone number, and mailing address.

  6. Other Online Activities:

    • This includes subscriptions to our services, contest entries, or reports of issues with our website.

Data Technologies:

We use technologies like cookies, web beacons, and local shared objects to enhance your experience on our website. These tools collect information such as browsing preferences and activity, which help us personalize your experience. For tailored advertising, visit the Digital Advertising Alliance of Canada Opt-Out Tool.

Information From Third Parties:

We may receive data about you from partners, public databases, social media pages, and analytics services such as Google Analytics, Facebook Pixel, and Microsoft Ads. These services are governed by their respective privacy policies.

How We Use Your Information

We use your information to:

  • Provide the products and services you request.
  • Improve the website, marketing, and customer experiences.
  • Manage our business and maintain relationships with you.

How We Share Your Information

We may share your data with partners, promotional affiliates, social media companies, or financial institutions as needed to provide products or services. Third parties are required to protect your information and use it only for authorized purposes.

How We Store and Secure Your Information

We implement physical, technological, and procedural safeguards to protect your Personal Information from unauthorized access or misuse. Retention of data is limited to the duration required for the purposes outlined in this Privacy Policy or as mandated by law.

Access and Rectification Requests

You have the right to access and request corrections to your Personal Information. Requests will be addressed within 30 days. If denied, we will provide the reason, subject to legal exceptions.

HOW TO CONTACT US

All questions or concerns regarding this Privacy Policy or the collection, use, and disclosure of your Personal Information may be addressed to:

Company Information:
Auto Mall Loans
Location: 5835 Hazeldean Rd, Stittsville, ON K2S 1B9

Telephone: 1 (613) 617-7777
Email: [email protected]

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